We take concerns about registered Civil Societies seriously. We review all concerns raised with us, investigate where appropriate and refer concerns to other agencies if needed. As part of our mandated duties, we monitor and evaluate CSOs throughout their project lifecycles to ensure that all their activities are in accordance with the laws and regulations stipulated in the constitution.

Monitoring and evaluation

As part of our mandated duties, we monitor and evaluate CSOs throughout their project lifecycles to ensure that all their activities are in accordance with the laws and regulations stipulated in the constitution.


Monitor CSOs General Activities

  • Monitor the implementation of policies, strategies, proclamations, regulations, directives and various laws issued by the government or ACSO;
  • Collaborate with relevant government bodies to take appropriate action against violators based on information obtained during vetting process;
  • Raise awareness on money laundering across various media platforms to better ensure that humanitarian funds are not used for illegal activities;
  • In the event of violations of the audit and performance report, consult with the relevant departmental administration as to the seriousness of the problem and suggest appropriate remedial action to the relevant supervisor;
  • Monitor the implementation of the self-governance system set in accordance with the law to ensure that civil society organizations are operating in a transparent and accountable fashion.
  • Monitor civil society organizations’ changes (address, leadership, designation…);
  • If the civil society organization has a formal reporting period of more than 3 months, the civil society organization shall call the organization to ensure its existence.
  • Ensure that civil society organizations open a legal bank account in accordance with the rules and regulations of the Proclamation and that their financial activities are in a legal bank account;
  • Ensure that non-national volunteers working for more than one year without  regular salaries are supported by the organizations;
  • Ensure that civil society organizations keep financial statements in an approved accounting system;
  • Investigate and monitor violations based on suggestions from government agencies, donors or the public, or information available during the agency’s work;
  • Monitor CSOs to ensure that projects are implemented in accordance with the original signed agreement, facilitating the process of project completion when completed or terminated;
  • Inform the supervisory authority when civil society organizations voluntarily cancel their registration certificates.

If you have witnessed or have proof of illicit activities committed by a CSO or employees of CSOs please fill out this form.