List of departmental services:
    • Work as a spokesperson;
    • Hire a public relations professional with the necessary professional qualifications and ethics;
    • Record messages and distribute them through various media; Gather feedback:
    • Monitor media reports, prepare analyzes and respond;
    • Respond appropriately to the media and any other information request by establishing a system for collecting and organizing information;
    • Establish, coordinate, and implement a strong information exchange system between processes;
    • Organize, coordinate forums to raise awareness and create transparency on issues that contribute to national consensus;
    • Prepare and use the information of the office through photography, audio and video recording and printing;
    • To enable the implementation of the Agency's mission to be effective and efficient with the support of information technology;
    • Modernize the agency's information management system;
    • Provide training to agency executives on the use of modern information technology;
    • Ensure that the software for the agency's work meets the requirements;
    • Access to the Agency's website to provide complete information from the Agency's clients;
    • Complete development of information communication technology infrastructure;
    • Organize and maintain the general information of civil society organizations and the agency;
    • Monitoring the establishment and implementation of research groups when there is a new need for improvement and expansion with the help of information communication technology.
    • Ensure that the key functions of the office are supported by software in a well-researched and integrated manner to implement the operation of the office with computer technology;
    • Organize the office's website and ensure that accurate and up-to-date information flows to the users by regularly incorporating new practices
    • Identify potential hazards and prevent up-to-date
    • Monitor the proper handling of software licenses and copies;
    • Do all that is necessary in the process of planning the ICT projects and preparing the documents required to invite and select the solution providers;
    • Manage information and communication technology projects;
    • Participate in information and communication technology seminars and meetings on behalf of the office;
    • Supervise the Office of Information Communication Technology Infrastructure Research needs;
    • Develop ways to improve the quality of new and existing network systems;
    • Monitor the implementation of the school's communication and communication technology guidelines.
    • Monitor the Agency’scommunication  assets
    • Monitor the development and implementation of basic computer use training for employees to benefit from digital technology (e-mail, Internet, etc.);
    • Compile and implement best practices to modernize the use of information technology in the school;
    • Recommend a decision to improve the use of the information technology of the school and implement it when approved;
    • Supervise the monitoring of the type and amount of information flow in the school.
    • Verify the accuracy of the software and hardware equipment used for the information technology, monitor their proper operation and use;
    • Coordinate the development of a standard information communication technology policy; Monitoring:
    • Evaluate the use and training manuals prepared by the groups, make adjustments and keep them in their final form;
    • Evaluate the information technology service delivery of the school by the users
    • Immediate resolution of user issues
    • Regularly monitor the performance of computerized systems and monitor them for necessary improvements;
    • Facilitate the transfer of historical records to the Archives and Library Agency;
    • Encrypt records and documents that require special protection and ensure proper handling and protection
    • Prepare a system for disposing of outdatedfiles or records and submit a decision to the superintendent; Enforce the decision.